Gaining access to your My ista account couldn't be easier! First we require the following details:
- Account Number: you will find this on any correspondence from us (first bill, welcome pack)
- Last Name: the surname of the primary occupant registered to the property
- Property Postcode: we need the postcode of the supplied property, which could be different to the billing address
Once you've been successfully verified as the owner of the account, we just need a few details about yourself. We'll ask you to create a password and then your account will be live and ready to use!